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An update announcing ARPC’s relocation of Canberra office services to Sydney

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An update announcing ARPC’s relocation of Canberra office services to Sydney

01 July 2015

ARPC’s operations are being consolidated into a single office in Sydney, with our Canberra office closing by 30 September 2015. The move will place us closer to our insurer customers and reinsurer suppliers.

The process to relocate all roles and functions from Canberra to Sydney will take place over the coming months. A comprehensive plan is in place to ensure our functions are not disrupted while maintaining the same level of service. In the meantime all contact details remain the same.

From 1 October 2015 we will be operating from our existing Sydney office at 56 Pitt Street whilst our new office is prepared. As soon as our new address is confirmed we will notify you through a further market update and email.

More information will be provided in the winter edition of ‘Under the Cover’ in July 2015.

We look forward to continuing our work with you from our new home.

For more information on ARPC please visit www.arpc.gov.au

For enquiries about this Market Update, please contact Dr Christopher Wallace, Chief Executive Officer.

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Insurer logins to ARPC

Upcoming change to PACE Login – Multi-Factor Authentication (MFA)

In November, ARPC will introduce Multi-Factor Authentication (MFA) to the PACE portal. This additional layer of protection helps safeguard your data from unauthorised access and aligns with best practices for secure digital environments. 

Over the coming weeks, we’ll provide step-by-step guidance to help you set up your preferred MFA method.

Our team is here to support you throughout this transition. If you have any questions, please contact our team at [email protected]

Cyclone Insurer Portal (PACE)

PACE Cyclone is ARPC’s Cyclone Reinsurance Pool (cyclone pool) insurer portal, which allows cyclone pool insurers to lodge their company information in a secure and user-friendly environment.

Terrorism Insurer Portal (PACE)

PACE Terrorism is ARPC’s new Terrorism Reinsurance Pool (terrorism pool) insurer portal, which allows terrorism pool insurers to lodge their company information in a secure and user-friendly environment.