Australian Reinsurance Pool Corporation (ARPC) makes a range of information available for public access. You can formally request access to documents under the Freedom of Information Act 1982 (FOI Act). Alternatively, ARPC can provide certain information via various access arrangements, as outlined below.
Requesting information or documents
Most requests for information or copies of documents can be dealt with informally and quickly; a phone call or email may be all that is required.
General contact details:
Email:Â [email protected]
Telephone: 02 8223 6777
Post: Australian Reinsurance Pool Corporation, Gadigal Country, PO Box Q1432, Queen Victoria Building NSW 1230
Privacy contact details:
Email:Â [email protected]
Telephone: 02 8223 6792
Post: Privacy Officer (Chief Risk Officer), Australian Reinsurance Pool Corporation, Gadigal Country, PO Box Q1432, G Queen Victoria Building NSW 1230
Freedom of Information contact details:
Email:Â [email protected]
Post: Head of Legal, Australian Reinsurance Pool Corporation, Gadigal Country, PO Box Q1432, Queen Victoria Building, NSW 1230
Information Publication Scheme contact details:
Email:Â [email protected]
Telephone: 02 8223 6777
Post: Australian Reinsurance Pool Corporation, Gadigal Country, PO Box Q1432, Gadigal Country, Queen Victoria Building, NSW 1230
Public Interest Disclosure contact details:
Email:Â [email protected]
Post: ARPC Authorised Officer, Australian Reinsurance Pool Corporation, PO Box Q1432, Queen Victoria Building NSW 1230
For information on how to make a public interest disclosure, click here.
Personal information – customers and stakeholders
You can ask to see, or be given a copy of, any personal information we hold about you without following a formal process under the FOI Act. There may be instances where this is not possible. In instances where you can, you will be advised. See ARPC’s Privacy page for details on how you can ask to see, or be given a copy of, any personal information we hold about you.
Personal information – current and former employees
Current and former ARPC employees can obtain access to their employment record. See ARPC’s Privacy page for details on how you can ask to see, or be given a copy of, personal information we hold about you.
Section 15A of the FOI Act requires you to use this procedure before making a request under the FOI Act. You may make an FOI request after 30 days if you are not satisfied with our response.
Information Publication Scheme
As required by the FOI Act, ARPC has an Information Publication Scheme page that provides information on our structure, functions, appointments, Annual Reports, consultation arrangements, FOI officer, information we routinely release following FOI requests, and information we routinely provide to Parliament.
Freedom of information
Under the FOI Act ARPC will give the Australian community access to information held by us, by:
- Publishing information on the ARPC website as per the Information Publication Scheme (IPS); and
- Providing the Australian community right of access to documents that is in line with the FOI Act.