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Contact us

Public or general enquiries: 

Post: Gadigal Country, PO Box Q1432 Queen Victoria Building, NSW, 1230

Phone: + 61 2 8223 6777  

Email: [email protected]

Freedom of Information requests:

The Freedom of Information Act 1982 (the Act) gives members of the public a general right of access to documents of an agency or government entity. Australian Reinsurance Pool Corporation (ARPC) publishes a large amount of material that is available free of charge and without a Freedom on Information (FOI) request. This includes publications, speeches, newsletters, and media releases. You can search our website before you make an FOI request because the material you are looking for may already be available.

Please see our Freedom of Information page for further information.

Website Enquiries:

Website issues and feedback: please contact us via [email protected] and provide your contact information, the URL or Title of the page, and a description of the issue you are experiencing or the feedback you would like to provide.

Media Enquiries (members of the media only)

Phone: + 61 2 8223 6777  

Email: [email protected]

Social Media:

We encourage input and interaction on our ARPC LinkedIn company page. Click here to visit our LinkedIn page.

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Insurer customer logins to ARPC

Terrorism Insurer Portal (RISe)

RISe is ARPC’s Terrorism Reinsurance Pool (terrorism pool) insurer customer portal, which allows terrorism pool insurer customers to lodge their company information in a secure and user-friendly environment.

Cyclone Insurer Portal (PACE)

PACE is ARPC’s Cyclone Reinsurance Pool (cyclone pool) insurer customer portal, which allows cyclone pool insurer customers to lodge their company information in a secure and user-friendly environment.