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Fraud and Corruption

ARPC is committed to embedding an honest and ethical environment that minimises the risk of fraud and corruption. ARPC’s values include integrity and respect and is committed to embedding a risk focused culture. Dishonest or fraudulent behaviour will not be accepted and ARPC has published a Code of Conduct which underlines ARPC’s strong commitment to reducing the risk and incidence of fraud and corruption across its operations.

What is Fraud and Corruption?

The Commonwealth Fraud and Corruption Control Framework 2024, by the Attorney-General’s Department, defines Fraud and Corruption as:

Fraud is dishonestly obtaining (including attempting to obtain) a gain or benefit, or causing a loss or risk of loss, by deception or other means.

Corruption
in relation to an entity is defined broadly consistently with the NACC Act and is any conduct that does or could compromise the integrity, accountability or probity of public administration. This includes:

  • any conduct of any person (whether or not a staff member of a Commonwealth agency) that adversely affects, or that could adversely affect, either directly or indirectly:
  • the honest or impartial exercise of any staff member’s powers as a staff member of a Commonwealth agency; or
  • the honest or impartial performance of any public official’s functions or duties as a public official;
  • any conduct of a staff member of a Commonwealth agency that constitutes or involves a breach of public trust;
  • any conduct of a staff member of a Commonwealth agency that constitutes, involves or is engaged in for the purpose of abuse of the person’s office;
  • any conduct of a staff member of a Commonwealth agency, or former staff member of a Commonwealth agency, that constitutes or involves the misuse of information, or documents acquired in the person’s capacity as a staff member of a Commonwealth agency.

Reporting suspected fraud and corruption to ARPC

All reports of suspected fraud and corruption will be treated as strictly confidential and actions appropriate to the suspicious activity will be taken. ARPC will take all reasonable measures to prevent, detect and respond to fraud and corruption in accordance with the Fraud and Corruption Control Policy.

You can provide information about suspected fraudulent activity or corrupt behaviour by ARPC staff or contractors, third party service providers or against ARPC, by emailing or contacting:

[email protected]

Phone: (02) 8223 6777

Post: Chief Risk Officer, Australian Reinsurance Pool Corporation, PO Box Q1432, Queen Victoria Building NSW 1230

Reports will be assessed by the entity and investigated as appropriate, which may involve referral to agencies such as the Australian Federal Police or the National Anti-Corruption Commission (NACC).

Due to various factors such as confidentiality requirements, privacy restrictions, and the need to preserve the integrity of the investigation, feedback or the outcome of the investigation may not always be communicated to the individual making the report.

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Insurer customer logins to ARPC

Terrorism Insurer Portal (RISe)

RISe is ARPC’s Terrorism Reinsurance Pool (terrorism pool) insurer customer portal, which allows terrorism pool insurer customers to lodge their company information in a secure and user-friendly environment.

Cyclone Insurer Portal (PACE)

PACE is ARPC’s Cyclone Reinsurance Pool (cyclone pool) insurer customer portal, which allows cyclone pool insurer customers to lodge their company information in a secure and user-friendly environment.