Reinsurance Pools

Cyclone Pool FAQs

This section includes General FAQs on Cyclone Reinsurance Pool (cyclone pool) coverage.

FAQs for Insurance Companies

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What is the purpose of the Cyclone Reinsurance Pool (cyclone pool)?

The cyclone pool is designed to lower insurance premiums for homes (including strata) and small businesses with high risk of damage due to cyclone and related flood, by reducing the cost of cyclone reinsurance, which is a significant component of premiums for these policies.

What is the role of ARPC?

ARPC is responsible for administering both the Cyclone and Terrorism Reinsurance Pools.

Do consumer policyholders have to join the cyclone pool?

No. The cyclone pool is a reinsurance arrangement between insurers and ARPC.

Is it compulsory for insurance companies to join the cyclone pool?

Yes. Participation is mandatory for Australian general insurers with eligible cyclone pool insurance contracts as per the TCI Act. While there are a number of exceptions (listed below), insurers operating in Australia must join the cyclone pool and may incur financial penalties if they do not.

The following insurers can elect whether to join the cyclone pool:

  • Insurers with less than $10 million cyclone pool eligible GWP for the most recent financial year
  • Lloyd’s underwriters under the Insurance Act 1973 (Cth) and
  • Unauthorised foreign insurers under the Insurance Regulations 2002 (Cth).

When do insurers have to join the cyclone pool?

  • Insurers with GWP of $300 million or more for the householders class of direct business (as defined in APRA GPS001) must join the cyclone pool before the 2024 calendar year.
  • Insurers with GWP of under $300 million for the householders class of direct business (as defined in APRA GPS001) must join the cyclone pool before the 2025 calendar year.
  • Exempt general insurers, Lloyd’s underwriters and unauthorised foreign insurers may join the cyclone pool at any time.

How do insurers join the cyclone pool?

To join the cyclone pool, insurers must sign a Reinsurance Agreement with ARPC. This is a generic agreement, required for consistency across the industry, and cannot be amended by insurers.

What classes of business are eligible for the cyclone pool?

Home, residential and commercial strata, and small business policies. This includes:

  • Residential home and contents, including landlord insurance and farm residential buildings*
  • Commercial property policies with maximum sum insured of $5 million or less across risks covered by the cyclone pool (property, contents, and business interruption) and
  • Residential strata, including long and short-term strata rental and mixed-use strata schemes, where 50 per cent or more of floor space is used mainly for residential purposes.

*A note on Farm Pack policies
The cyclone pool covers home building insurance contracts which means ‘a building used, or intended to be used, principally and primarily as a place of residence, whether by the insured or another person’ as set out in the regulations. This requires the individual circumstances of each building and what it is being used for or intended to be used for to be assessed by an insurer to determine whether it falls within the scope of the cyclone pool.

Whilst insurance contracts relating to a farm business are expressly excluded from the cyclone pool, insurance contracts relating to home buildings located on a farm and their contents remain covered by the cyclone pool. A building may have commercial items within it and still be a home building for the purposes of the cyclone pool as long as the building is mainly and chiefly being used or intended to be used as a residence. For example, a family home on a farm may be used and intended to be used ‘principally and primarily’ as a place of residence even if some produce or equipment is stored in the premises.

Further coverage questions can be addressed by reviewing the Regulations and the Reinsurance Agreement, or by contacting the cyclone pool underwriting team at [email protected]

Can insurers choose which risks to cede to the cyclone pool?

No. An insurer is obliged under the TCI Act to cede all cyclone pool insurance contracts policies from their entire book of business for remittance and reporting to ARPC and will not have the option to self-select which policies are covered and which are not.

Is a strata building that contains short-term rental properties covered by the cyclone pool?

Insurance that covers properties with owner occupied, short-term and/or long-term rental apartments are included in the cyclone pool where:

  • the insured is the body corporate or community title development; and
  • at least 50 per cent of the floor space is residential or the commercial portion of the total policy sum insured is less than $5 million.

Section 8B(3) of the Terrorism and Cyclone Insurance Act 2003 provides a definition of a pool insurance contract that includes the building and contents of a strata or community title development where:

                              (i)  the insured is the body corporate for a strata or community title development; and

                             (ii)  at least 50 per cent of the total floor space of the units in the development is used wholly or mainly for residential purposes.

The Explanatory Memorandum provides further clarification stating:

  • “Building and contents cover for strata title and community title developments are eligible for cover by the reinsurance pool and not subject to a maximum sum insured test, where at least 50 per cent of floor space of units in the development is used wholly or mainly for residential purposes and the insured is the body corporate.” (Paragraph 1.59)
  • “Strata arrangements that do not meet the 50 per cent threshold may still be eligible, subject to the maximum sum insured test (Paragraph 1.67).” The maximum sum insured test is currently $5 million.

These points apply to short-stay accommodation or holiday rentals that are located on a strata or community title development and are insured by a body corporate under a strata or community title insurance policy rather than a business property insurance policy.

Whether a unit that is located on a strata or community title development, and that unit is used for short-stay accommodation or holiday rentals, is considered residential for the purposes of the 50 per cent floor space threshold, depends on whether that lot is used wholly or mainly for residential purposes. The Act does not define residential purposes, and this provides flexibility for insurers in implementation.

Short-stay and holiday rental insurance policies including those that cover Airbnb’s, that are not part of a policy insuring a body corporate, are treated the same as business property insurance policies for commercial accommodation (e.g., traditional B&Bs, hotels, resorts, motels, caravan parks) and are eligible subject to a $5 million sum-insured limit. 

Example 1:

A building with a total sum insured of $40 million is made up of 25 per cent commercial activities (cafés, clothes shops etc.) and 75 per cent residential accommodation on a permanent and short-stay basis. The property is insured by a Body Corporate. This policy is likely to be an eligible cyclone pool policy because it is mainly residential and insured in the name of a Body Corporate.

Example 2:

A building with a total sum insured of $3.5 million is privately owned and insured (not a Body Corporate) and is 100 per cent Airbnb. This property is likely eligible as a business under the $5 million threshold.

Example 3:

A building with a total sum insured of $25 million is privately owned and insured (not a Body Corporate) and is 60 per cent Airbnb accommodation and 40 per cent shops. This property is likely ineligible as the building insured is not a Body Corporate and the total sum insured is over $5 million.

Example 4:

A building with a total sum insured of $85 million that is owned and insured by a hotel. This property is likely ineligible as the building insured is a commercial hotel and the total sum insured is over $5 million.

Do insurers have to transfer all business covered on the same day?

Insurers have the option to transfer into the cyclone pool using a staggered approach, for example by brand or by class of business, subject to the deadlines specified above. ARPC is working with insurers to assist smooth entry into the pool.

Can insurers enter into other reinsurance agreements?

Yes. ARPC’s Cyclone Reinsurance Agreement will respond to all cyclone pool eligible losses in accordance with the TCI Act and the Regulations. All eligible cyclone risks are covered under the cyclone pool, however, Insurers are not precluded from obtaining additional reinsurance from the private market for any retained risks.

Do insurers have to disclose cyclone premium rates?

No. Insurers are not required to publish the cyclone reinsurance premium or display the premium on insurance policy documentation. However, the ACCC will have an ongoing price monitoring role focused on what insurers are charging policyholders.

How do insurers know if they have calculated ARPC reinsurance premium correctly?

ARPC will validate the premium submission when insurers submit premium returns. ARPC will also conduct insurer customer audits.

How should insurers calculate their eligible GWP for the purposes of applying the exception?

ARPC has released, via a Notifiable Instrument, a list of postcodes where, in its opinion, the risk of eligible cyclone losses is so small as to be negligible (view here). For the purposes of applying the exception to joining the cyclone pool, an insurer should calculate its total GWP for all cyclone pool insurance contracts excluding policies located in the postcodes in the list provided.

Where the resulting GWP is less than $10 million in the most recent financial year, the insurer may apply the exception and not be required to participate in the pool. Insurers must notify ARPC of their intention to apply the exception and must perform the test every year.

How can ARPC assist insurers to join the cyclone pool?

If you are interested in joining the pool, we would be pleased to meet with you to explain the onboarding process. Please contact our Underwriting Team via [email protected].

How are cyclone premium rates established?

ARPC will set premium amounts that insurers will be required to pay under the Reinsurance Agreement. Insurers will continue to set their own premium rates for their policyholders, and these will be monitored by the Australian Competition and Consumer Commission (ACCC).

How is cyclone pool pricing calculated?

Insurers who have entered into an Agreement with ARPC may request access to detailed reporting and pricing documentation. Please contact our Underwriting Team via [email protected].

Are Portable Valuables covered by the Cyclone Pool?

Item 5B(4)(b) of the Insurance Regulations 2002 (Cth) provides cover under home insurance for items that are usually located in the building or at the site but are still insured under the insurance contract when not located at the site.

Intended process if the Retained Percentage is reviewed

Please click on this link to read a clarification of Clause 7(b) of the ARPC Cyclone Reinsurance Agreement. 

How is the $5 million limit on commercial property policies applied?

When applying the maximum sum insured test to determine eligibility for the Cyclone Pool, insurer customers should assess the sum insured at the policy level and not at the location level.  

 

ARPC is impartial on the policy form, e.g. SME, BizPack, or ISR. The underlying risk should be considered.  

 

The $5 million limit applies: 

  • to the total policy level sum insured, i.e. 100 per cent of the policy limit and not only for the insurer’s share.
  • to the policy level sum insured, i.e. to the total of the building plus stock plus contents plus business interruption sums insured. 
  • across all locations, irrespective of whether those locations are in a cyclone-prone area of Australia or not. 

All insured risks and locations on the policy must be ceded to the Cyclone Pool; an insurer may not select some and not other risks or locations when arriving at the policy level sum insured.  

 

Example 1: 

A policy has a sum insured limit of $10 million. An insurer writes a 40% line / share, i.e. $4 million. This policy is likely ineligible as the total sum insured exceeds $5 million. 

 

Example 2: 

A policyholder has two policies spread across two locations. Location one in QLD with a rateable sum insured of $4 million and location two in TAS with a rateable sum insured of $2 million. Both policies are likely eligible as they are below the $5 million limit. 

 

Example 3: 
A policyholder has one policy spread across two locations. Location one in QLD with a rateable sum insured of $4 million, and location two in TAS with a rateable sum insured of $2 million. Whilst each sum insured at location level is less than $5 million, the total sum insured across both locations, i.e. at policy level, is greater than $5 million. This policy is likely ineligible. 

 

The rateable sum insured is defined by ARPC for consistency across products. In the event of a claim, ARPC will follow the insurer’s product disclosure statement in terms of coverage sub-limits and policy extensions.  

 

If a SME policy, with sum insured less than the maximum limit ($5 million), has a mid-term endorsement that increases the sum insured to over the maximum limit and therefore becomes ineligible for the Cyclone Pool, a Cancellation transaction should be submitted with a pro-rated premium refund for the remainder of the policy term via the quarterly movement report.  

 

If a SME policy, with sum insured over the maximum threshold ($5 million), has a mid-term endorsement that decreases the sum insured to under the maximum threshold, a New Business or Endorsement transaction should be submitted with pro-rated premium for the remainder of the policy term via the quarterly movement report.

Declared Cyclone Event FAQs

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How will I know whether the recent event is a Declared Cyclone Event?

ARPC will notify all insurers by email once the Bureau of Meteorology (BoM) has notified ARPC that the event is a cyclone, as per the TCI Act, and is impacting Australian territories. The ARPC website will also be updated with the details of the Declared Cyclone Event including the start, end and claim period. This information will also be available in PACE.

 

When will cyclone communications be available from ARPC?

The BoM is required to notify ARPC within 24 hours of determining when a cyclone exists, ends or re-intensifies. ARPC is then required to declare a cyclone event on its website within 24 hours of receiving the notification from the BoM that a cyclone exists, ends or re-intensifies. Following the declaration on the website, it might take up to 48 hours for ARPC to send out an official email notification. The notification will be sent to all insurers and include further details of the start, end or re-intensification of the cyclone. ARPC publishes details about current and recent cyclones.

When will the federal register be updated?

ARPC is required under the TCI Act to officially lodge the declaration of the start, end or re-intensification of a cyclone event via a Notifiable Instrument. Updates in the federal register may take up to 3 business days to show up on the federal register website. ARPC will post a copy of the Notifiable Instrument here.

What happens if a cyclone re-intensifies?

If a cyclone re-intensifies after being declared to have ended, a new cyclone event with a new ARPC event code will be declared.

A cyclone exists on the BoM website over water however I don’t see it declared by ARPC?

ARPC will only declare the cyclone event if it is likely to impact Australian territories.

Declarations

Australia’s weather agency, the Bureau of Meteorology (BoM), will observe when a cyclone begins and ends. ARPC must declare a cyclone event within 24 hours of receiving the BoM’s advice. 

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Insurer customer logins to ARPC

Terrorism Insurer Portal (RISe)

RISe is ARPC’s Terrorism Reinsurance Pool (terrorism pool) insurer customer portal, which allows terrorism pool insurer customers to lodge their company information in a secure and user-friendly environment.

Cyclone Insurer Portal (PACE)

PACE is ARPC’s Cyclone Reinsurance Pool (cyclone pool) insurer customer portal, which allows cyclone pool insurer customers to lodge their company information in a secure and user-friendly environment.