Manager HR Services

Join an organisation with a focus on diversity and inclusion, ensuring that all our employees feel welcomed, recognised, and valued.

About us – Australian Reinsurance Pool Corporation (ARPC)

ARPC’s purpose as a public financial corporation is to make a meaningful difference to Australian communities by providing sustainable and effective reinsurance for terrorism and cyclone events.

Our vision is to support insurers to deliver affordable terrorism and cyclone insurance in Australia. At ARPC, our values of Integrity, Respect, Service, and Wellbeing shape how we work and deliver outcomes.

The Opportunity

We’re looking for an experienced Manager HR Services to lead the delivery of end-to-end HR operations across the employee lifecycle.

This is a hands-on leadership role responsible for recruitment, onboarding, HR systems, employee relations and WHS support – ensuring our HR services are efficient, compliant and people-focused.

Reporting to the Executive Manager Human Resources, you’ll act as a trusted advisor to leaders and play a key role in shaping a positive employee experience across ARPC.

Role responsibilities

You will lead and deliver:

• End-to-end recruitment and talent acquisition strategies
• Onboarding, offboarding and employee lifecycle processes
• HR operations, governance, reporting and compliance activities
• First-line employee relations advice and case management
• Work Health and Safety (WHS) coordination and governance support
• HR systems (HRIS), including data integrity, reporting and workflows
• Continuous improvement of HR services and employee experience

About You

You are a pragmatic and detail-oriented HR professional who thrives in an operational environment while building strong relationships.

Qualifications

• Tertiary qualification in HR or related field (or equivalent experience)

Experience

• Experience in HR operations and/or HR business partnering
• Experience managing HRIS platforms, including workflows, data integrity and reporting – Mandatory
• Experience across recruitment and employee lifecycle processes
• Exposure to employee relations and/or WHS – Desirable
• Experience in a regulated or APS environment – Highly Desirable

Capabilities

• Strong working knowledge of employment frameworks and HR practices
• Ability to provide clear, practical advice to leaders
• High attention to detail with sound judgement
• Strong communication and stakeholder engagement skills
• Ability to work autonomously and drive outcomes

Eligibility

• Australian Citizenship required
• Ability to obtain and maintain a Baseline Security Clearance
• Sydney CBD location with hybrid working arrangements

How to apply

We welcome applications from both internal and external candidates.

To apply, please submit your CV via LinkedIn or email your application to [email protected].

Applications close: Friday 24 April 2026