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Tropical Cyclone Alfred

Tropical Cyclone Alfred impacted southeast Queensland and northern New South Wales, bringing heavy rainfall and damaging winds. The cyclone pool provided cover for damage that occurred between 8:30am AEST on Friday 28 February 2025 to 6:00am AEST on Monday 10 March 2025.

This dashboard provides an overview of eligible claims lodged by insurers following Tropical Cyclone Alfred and progress on reinsurance payments made by ARPC.

Tropical Cyclone Alfred:
Claims Snapshot from the Cyclone Pool
Data as at 30 June 2025

TOTAL CLAIMS
RECEIVED
400000
ESTIMATED
INSURED LOSSES
0 B
AVERAGE CLAIM
TURNAROUND*
1 DAYS
PAYMENTS MADE
TO INSURERS
200000 M

“Tropical Cyclone Alfred caused widespread damage to homes, businesses and infrastructure. The cyclone pool is working closely with insurers to facilitate the reinsurance process and ensure claims are managed promptly.” – Dr Christopher Wallace, ARPC Chief Executive

*From the time of completed submission

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Insurer customer logins to ARPC

Cyclone Insurer Portal (PACE)

PACE Cyclone is ARPC’s Cyclone Reinsurance Pool (cyclone pool) insurer customer portal, which allows cyclone pool insurer customers to lodge their company information in a secure and user-friendly environment.

Terrorism Insurer Portal (PACE)

PACE Terrorism is ARPC’s new Terrorism Reinsurance Pool (terrorism pool) insurer customer portal, which allows terrorism pool insurer customers to lodge their company information in a secure and user-friendly environment.