IN THIS SECTION:
ARPC’s Senior Executive team is headed by the Chief Executive, who was appointed by the Corporation under the provisions of the Terrorism and Cyclone Insurance Act 2003. The current Leadership team comprises the Chief Executive Officer, Chief Underwriting Officer, Chief Financial Officer, Chief Risk and Governance Officer, Chief Claims and Customer Officer and Chief Operating Officer.
BEc (Hons), PhD (Econ), AMP (INSEAD), ANZIIF Fellow CIP, GAICD
Chris is an insurance executive with experience in general insurance, workers compensation, health insurance, medical indemnity and reinsurance. He has worked extensively in insurance leadership roles within insurers and as a consultant to the insurance industry. Chris has leadership experience in most aspects of the insurance sector including small specialised insurers and large insurers.
Chris is also a non-executive director and Chair of MIPS Insurance Pty Ltd, a medical indemnity insurer. Through his role with ARPC, Chris is also a member of the OECD High Level Advisory Board for the Financial Management of Large-Scale Catastrophe Risks. Previous professional roles include being General Manager Workers Compensation at GIO, Executive Director at Ernst & Young, and General Manager Benefits Management at HCF.
ARPC is a member of The International Forum for Terrorism Risk (Re)Insurance Pools, where Chris is also President of IFTRIP for 2020 year.
Chris has a Doctor of Philosophy in Economics, specialising in general insurance pricing and strategy. He is a fellow of the Australian and New Zealand Institute of Insurance and Finance, a Certified Insurance Professional, and a Graduate of the Australian Institute of Company Directors.
BCom (Accounting), GAICD
Chief Claims and Customer Officer
Jason Flanagan commenced in the CCCO role with ARPC on 7 February 2022. He has substantial experience across General Insurance Claims, Transformation and Customer functional areas within the insurance and the financial services industry. His previous roles include Head of General Insurance Claims and Head of Customer Care and Regulatory Change at Westpac and an earlier stint with BT Financial Group as Head of Contact Centres and Head of Customer Relations.
His role at ARPC will include ARPC’s Terrorism Reinsurance Pool as well as the proposed Cyclone Reinsurance Pool, covering cyclones and related flood damage, which is intended to commence from 1 July 2022. Jason is also leading ARPC’s project for preparing for implementation of the proposed Cyclone Reinsurance Pool.
Jason has direct experience with natural disaster insurance claims management in Northern Australia, gained through his role as Head of General Insurance Claims with Westpac. He was also on the ground during the Townsville floods in 2019, where he gained firsthand experience about how such events impact local communities and the important role that general insurance plays in the community.
Early in his career Jason worked as an auditor with KPMG and in internal audit roles with Bankers Trust.
In November last year, Jason commenced working with ARPC as Chief of Scheme Implementation (in a non-ongoing contract) for the Cyclone Reinsurance Pool.
Jason holds a Bachelor of Commerce (Accounting) from UNSW. He is also a Chartered Accountant and a Graduate of the Australian Institute of Company Directors.
BA (Hons), MBA
Chief Governance Officer
Samantha has more than 15 years' experience in governance and Board secretary roles in the public sector, financial services and insurance industries. Prior to joining ARPC, Samantha was Chief of Staff at Insurance and Care NSW (icare). She was Executive Sponsor for diversity and inclusion and previously held the position of GM, Inclusion and Diversity. She was the Company Secretary at icare from inception until 2017.
Samantha has Board secretary experience with a range of other related NSW Government organisations including the former WorkCover NSW's Workers Compensation Insurance Fund (WCIF) and Safety, Return to Work and Support (SRWS).
Samantha holds a Bachelor of Arts (Hons) in Archaeology and a Masters of Business Administration from the University of Southampton in the United Kingdom. She has undertaken the Australian Institute of Company Directors Course.
BE, AMP (Wharton), ANZIIF Fellow CIP, MIE (Aust), GAICD
Chief Underwriting Officer
Michael has almost 30 years' industry experience, having held reinsurance management roles with Swiss Re and General Re prior to his role at ARPC. He started his early career as a civil engineer.
Michael assists insurers and brokers to understand the Scheme and is responsible for negotiating and implementing ARPC’s annual retrocession program. Michael also leads various projects that enable ARPC to develop and enhance its catastrophe modelling capabilities.
Michael is the Chair of the Reinsurance Faculty Advisory Board of the Australian and New Zealand Institute of Insurance and Finance and teaches reinsurance at the Institute’s annual Reinsurance Study Course Seminar.
Michael holds a Bachelor of Engineering from the University of Technology, Sydney, has completed the Advanced Management Program at University of Pennsylvania (Wharton School), is a Fellow and Certified Insurance Professional with ANZIIF, and a Graduate of the Australian Institute of Company Directors.
Michael was awarded the Public Service Medal as part of the Australia Day 2017 Honours List for outstanding public service in the development of the terrorism insurance scheme.
BA (Accounting), FCA, CPA, GAICD
Interim Chief Financial Officer
Peter (Pete) Matruglio joined ARPC as interim Chief Financial Officer in April 2022 while ARPC undertakes an advertised executive search process.
Pete has extensive experience in the insurance sector and worked with a range of insurers and reinsurers locally and internationally during his career as a partner with EY and Deloitte.
He held several leadership positions at these firms including as Deloitte Australia’s Insurance Sector Leader, a member of Deloitte’s Global Insurance Leadership Team and as EY’s Financial Services Risk Markets Leader, EMIEA (Europe, Middle East, India and Africa).
Pete holds a BA in Accounting from the University of Canberra, is a Fellow of Chartered Accountants Australia and New Zealand, a CPA and a Graduate of the Australian Institute of Company Directors. In addition, he is an Adjunct Professor with the University of Canberra Facility of Business, Government and Law, a member of the Heart Foundation’s Risk, Audit and Governance Committee and the NSW Chartered Accountants Advisory Group.
Chief Operating Officer
Helen Williams commenced her role with ARPC in October 2019. She has extensive multidisciplinary experience in strategy, technology operations and defence.
Helen joined ARPC from strategy consulting firm Strategy& (part of the PwC network), where she worked as a strategy consultant from 2014. Prior to her work at Strategy&, Helen had over 12 years technology operations leadership experience with Lucent Technologies, Alcatel and Nokia Siemens Networks. Helen’s career also includes service with the Australian Army as a Commissioned Officer.
Helen Williams brings deep leadership, technology operations and stakeholder engagement experience to ARPC.
Helen holds a Bachelor of Arts (Honours) from the University of Adelaide.