Manager Communications Delivery

Level: ARPC EL1

This role is responsible for the development and delivery of comprehensive communication plans for ARPC’s stakeholder groups. The role services all ARPC stakeholder groups, both external and internal, and will support whole of agency requirements.

Key responsibility

Role model ARPC’s Values and Code of Conduct and capabilities set out in ARPC’s Capability Framework.

Communication delivery

• Development and deliver communication materials, including press releases, newsletters, content for website, speeches, presentations, and ARPC events.
• Manage all internal and external communications, from conceptualisation to publication, ensuring consistency with ARPC’s brand identity.
• Develop a deep understanding of ARPC’s priorities and challenges and translate theses into value adding communications plans.
• Review, update, and revise ARPC’s communication delivery plan to ensure preparedness for potential declared event.
• Provide advice and support to the Head of Public Affairs and Communications on communication matters, including risks and opportunities.
• Coordinate the delivery of communication materials, including press releases, newsletters, content for website, speeches, presentations, and ARPC events.
• Collaborate with internal teams across ARPC to develop product content.
• In collaboration with the HR team, build and deliver proactive communications which serve to support ARPC’s employee value proposition and related narratives to ARPC team members and also the agency’s prospective talent pool.
• Work closely with the business to identify opportunities for innovative and engaging delivery of content.
• Engage and manage vendors as required.

Internal communication

• Design and deliver internal campaigns and events aligned to ARPC’s strategic objectives, including electronic SharePoint articles, emails, newsletters, instant messaging posts and other collateral materials.
• Enhance employee engagement by optimising internal communication channels and strategies.
• Develop internal communication content including supporting change management communications plans.
• Convey ARPC’s message through the managing of the organisation’s internal communications.
• Establish effective internal communication systems and processes.
• Ensure internal communications align with the wider ARPC’s policies.

Monitor effectiveness

• Monitor online and traditional media coverage, capturing relevant mentions and distributing reports to key stakeholders.
• Monitor and evaluate the effectiveness of the overall communication delivery.
• Monitor and evaluate the effectiveness of all internal communications to stakeholders.

People leadership

• Ensure direct reports are tasked with meaningful work which provides challenge and provide on the job coaching.

Contact: [email protected]