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Annual Reports

ARPC’s 2024-25 Annual Report

Australian Reinsurance Pool Corporation has published its Annual Report Plan for the 2024-25 financial year.

This year’s report highlights our continued commitment to improving the accessibility and affordability of insurance for the Australian community through the terrorism and cyclone reinsurance pools.

The report outlines our strategic priorities, operational performance, financial results, and stakeholder engagement activities. It also details our progress against the 2024–28 Corporate Plan and introduces our forward-looking 2025–29 strategy.

Key achievements include:

  • successfully onboarding all mandated insurers to the cyclone pool
  • paying over $130 million in cyclone-related claims, with an average payment time of 11 business days
  • observing measurable reductions in insurance premiums in high-risk areas, with up to 39% savings for home policyholders
  • publishing five statistical reports and hosting two industry seminars to share insights and foster collaboration
  • maintaining strong financial resilience, with all obligations met from ARPC’s own assets.

'Over the past year, the terrorism and cyclone pools have effectively fulfilled their purpose, despite a challenging season of tropical cyclone weather.'

Dr Christopher Wallace, ARPC CEO

ARPC’s 2024-25 Strategic Priorities

  • Deliver sustainable reinsurance for eligible terrorism and cyclone events to enable insurers to deliver insurance coverage.

  • Optimise the pools to enhance effectiveness and affordability.

  • Build our data analytics and insights capability to support risk mitigation and enhance accessibility and affordability of insurance.

  • Continue to build capability and a customer and risk focused culture to drive ongoing improvements in performance.

Terrorism pool dashboard

During the 2024-25 reporting period:

  • 231 (30 June 2024: 225) terrorism insurers paid $413 million (30 June 2024: $404 million) in terrorism reinsurance premiums, and
  • $83 million was paid as Tier A reinsurance premium rates for commercial property in major
    central business districts, while the bulk, $245 million of premiums, was paid as Tier B, for
    property in cities with a population of 100,000 or more.

Cyclone pool dashboard

As of 30 June 2025, the cyclone pool:

  • had 21 cyclone insurer customers covering over 3.2 million cyclone-exposed buildings between them (across residential home, strata and SMEs), the majority being residential properties
  • received $651 million in gross written premiums from insurers for cyclone reinsurance and
  • paid $54.1 million in claims to insurers for the most recent season’s tropical cyclones.
ARPC’s 2024-25 Annual Report
ARPC's latest annual report summarises ongoing performance and development conversations and provides a record of past performance and expectations for work moving forward
Download 2024-25 Annual Report
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Insurer logins to ARPC

Upcoming change to PACE Login – Multi-Factor Authentication (MFA)

In November, ARPC will introduce Multi-Factor Authentication (MFA) to the PACE portal. This additional layer of protection helps safeguard your data from unauthorised access and aligns with best practices for secure digital environments. 

Over the coming weeks, we’ll provide step-by-step guidance to help you set up your preferred MFA method.

Our team is here to support you throughout this transition. If you have any questions, please contact our team at [email protected]

Cyclone Insurer Portal (PACE)

PACE Cyclone is ARPC’s Cyclone Reinsurance Pool (cyclone pool) insurer portal, which allows cyclone pool insurers to lodge their company information in a secure and user-friendly environment.

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Terrorism Insurer Portal (PACE)

PACE Terrorism is ARPC’s new Terrorism Reinsurance Pool (terrorism pool) insurer portal, which allows terrorism pool insurers to lodge their company information in a secure and user-friendly environment.

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