An incident has occurred at:
We are saddened by the incidents at [the place/s] and our thoughts are with the families who have lost loved ones, the survivors, and everyone who has been impacted by this tragic event.
The incident(s) is/are [Select One] currently being investigated by the relevant authorities.
Please note that the provisions of the Terrorism and Cyclone Insurance Act 2003 in respect of eligible terrorism losses are not effective until the Minister announces the incident as a declared terrorist incident. Any such announcement may specify a reduction percentage.
To enable ARPC to more accurately assess the likely loss from the/each [Select One] incident, we request that clients inform us of claims notified and preliminary estimates of all losses likely to be incurred. We require this information to be updated on a regular basis, preferably weekly at least. Please submit loss estimates [,for each incident, – Delete if only one incident] to ARPC by logging into PACE at https://cedant.pace.arpc.gov.au/terrorism and inputting the data into the loss estimate page.
Claims procedures are available at http://arpc.gov.au/our-customers/claims-procedures/.
About us
ARPC is a public financial corporation and Treasury portfolio agency established in 2003 to provide terrorism risk reinsurance.
From July 1, 2022, ARPC began operating a reinsurance pool for cyclones and related flood damage, under the Terrorism and Cyclone Insurance Act 2003 (TCI Act).
The Australian Government legislated for a reinsurance pool for cyclones and related flood damage called the Cyclone Reinsurance Pool (cyclone pool). The cyclone pool is designed to make property insurance more affordable for households and small businesses by reducing the cost of reinsurance, a significant cost component of these policies.
The cyclone pool targets support to high and medium risk cyclone-prone areas Australia-wide. ARPC has operated the cyclone pool since 1 July 2022.
The pool targets support to high and medium risk cyclone-prone areas Australia-wide. ARPC has operated the pool since 1 July 2022.
In this section you will find information, a fact sheet, and Frequently Asked Questions about how the cyclone pool works for homeowners and small businesses in cyclone prone areas.
PACE Login now requires Multi-Factor Authentication
ARPC has introduced Multi-Factor Authentication (MFA) to the PACE portal. This additional layer of protection helps safeguard your data and aligns with best practices for secure digital environments.
PACE Cyclone is ARPC’s Cyclone Reinsurance Pool (cyclone pool) insurer portal, which allows cyclone pool insurers to lodge their company information in a secure and user-friendly environment.
PACE Terrorism is ARPC’s new Terrorism Reinsurance Pool (terrorism pool) insurer portal, which allows terrorism pool insurers to lodge their company information in a secure and user-friendly environment.
