Executive Assistant to CCO and CUO 

ARPC 5/6

The purpose of this role is to provide high quality executive support to the ARPC customer facing divisions of the Chief Claims Officer and Chief Underwriting Officer’s and the administrative requirements for their respective divisions.

Key responsibilities

• Role model ARPC’s Values and the Code of Conduct and capabilities set out in the ARPC’s Capability Framework.

Executive assistance

• Manage senior executive’s calendar, prioritizing customer meetings, events, and follow-ups.
• Manage information flow in a timely and accurate manner via emails and other correspondence, on behalf of senior executives.
• Coordinate travel arrangements with a focus on client visits and external engagements for executives and for other employees and ARPC Board members when required.
• Process daily expenses and prepare weekly, monthly or quarterly reports as required.
• Format information for internal and external communication – memos, emails, presentations, reports
• Take minutes and provide administrative support during meetings (internal and where required, external).
• Screen and direct phone calls and distribute correspondence.
• Organise and maintain documents in accordance with ARPC’s document storage protocols.

General administrative and team support

• Act as the point of contact among executives, employees, customers and other external partners
• Prepare agendas, take minutes, and track action items for meetings with clients,partners or key internal gatherinings.
• Handle expense reports and budget tracking related to customer-facing activities.
• Contribute to the broader office administration requirements (including the replenishment of stationery and kitchen supplies, office maintenance and catering for staff events).

Cedant communication

• Represent the executive and company with a high level of polish and customer service.
• Handle sensitive client information with discretion and professionalism.
• Serve as a liaison between the executive and clients, ensuring timely and professional communication.
• Draft, proofread, and send correspondence (emails, proposals, thank-you notes) to clients.
• Maintain a CRM system or client database, updating contact details, meeting notes, and follow-ups.
• Schedule and confirm client meetings, calls, and events, ensuring all logistics are handled.

Meeting preparations

• Assist in preparing presentations, reports, and briefing documents for client meetings.
• Gather and synthesize client data or feedback for executive review.
• Ensure the executive is well-prepared with background information on clients and meeting objectives.

Event coordination

• Support planning and execution of customer-facing events as relevant to the CUO and CCO teams.
• Coordinate logistics for client visits, including hospitality, transportation, and materials as necessary.

Other

• Lead and participate in other work streams and activities across ARPC, as opportunities arise

The closing date for applications is Wednesday 6 August 2025.

Contact: [email protected]